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Staff Counselling Centre


Counselling sessions are available via video call, telephone, in-building video call or in person.

In-building video call sessions are accessed from a confidential room within the Staff Counselling Centre, this enables you to have your counselling in our building in a safe and private space even if your counsellor is working remotely or unable to offer in person appointments.
We are also able to offer in person appointments from rooms in the Staff Counselling Centre or in one of our confidential outside courtyards.
Please note that we will do what we can to accommodate your preference to be seen in person, but are not able to guarantee in person appointments will be available for all requests.


How do I apply? 

If you decide you would like to speak to a counsellor you can apply by completing the online Pre-counselling form

NB: You will need your Raven password to use this facility.

If you prefer, you can download the form and complete it

Pre-counselling form [Word]

Pre-counselling form [PDF]

The Staff Counselling Centre is available free of charge to all staff who hold a University contract of employment: academic, academic-related, assistant, research and technical. We regret that temporary workers on assignment through the Temporary Employment Service and staff from Cambridge University Press and Assessment  are not eligible to use this service

College staff who are employed by the Colleges but are not University employees may use the Staff Counselling Centre but need to first obtain a referral from their HR advisor, as counselling is provided under a different arrangement from University Staff. Please see For College Staff page

What happens next?

Firstly you will receive confirmation that your application has been received. You will then be invited in for an Initial Consultation. We aim for this to take place within two to three weeks of your application.  

The Initial Consultation will usually be 45 minutes.  It will be an opportunity for us together to establish the best way forward for you, and whether counselling might be helpful.  If so, you will then go on the waiting list for weekly counselling sessions.  This will not necessarily be with the same counsellor you see for the Initial Consultation. 

Waiting Times        

While we do our best to see you as quickly as possible, we are currently experiencing unprecedented demand for weekly counselling, with waiting times of around ten to twelve weeks.  Please be as flexible as possible regarding your availability, as this will make your wait as short as possible.  

Missed appointments

We understand that there are times when you may be unable to attend your appointments for a variety of reasons.  Please do let us know as far ahead as possible when you know that you can’t make an appointment.    If you cancel with less than 24 hours’ notice, or you do not attend, you will forfeit a session.

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